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How To Use The Ebay “Checkout Service”.
Back in the ‘old days’ of eBay- getting payment for the item was entirely left up to sellers: you had to choose your payment service- sign up for it and then send links to your buyers. Now- though Contd...
How Do I Offer the Checkout?
The checkout will be offered to your buyers automatically. When they win an item- eBay send them an email with a ‘Pay Now’ button that takes them to the checkout- and they can also access it through their My eBay page.
It is in step 4 of the ‘Sell Your Item’ process- the payment and shipping step- that you can choose which kinds of payment you want to accept through the checkout and which you don’t.
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PayPal: You should be accepting PayPal. You might want to click ‘Edit Preferences’- however- to either select or de-select the ‘tell buyers I prefer PayPal payments’ box – you don’t want to tell people you love PayPal when you only tolerate it. If you’re selling Buy it Now items- you can also tick the box to require immediate PayPal payment for them.
Money orders and cheques: tick these boxes if you want to accept the more ‘traditional’ payment methods. Your address will be revealed to your buyers so that they can post the payment to you – you should make sure eBay have the correct address.
You may also tick credit cards to accept- which you should do if you have your own merchant account or an account at somewhere like NoChex that you’d like to use.
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It’s also worth writing any instructions that might be needed in the box on this page- such as who to make cheques out to or a warning that international non-PayPal payments might take a long time.
What Happens When Buyers Use It?
Once you’ve set the checkout up on your items- buyers will be able to choose which way they would like to pay you out of the options available- and eBay’s checkout will take them through the process step-by-step. This will save you the trouble of having to explain things.
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When the buyer pays or agrees how to pay- eBay will send you an item letting you know what happened. If might tell you that the money is now in your PayPal account and you should send the item- or it might say that they’ve put a cheque in the post. Remember to wait for payments to clear before you send anything.
That’s it – the role of the checkout is over. You just configure the checkout; it’s the buyer who deals with it the most. You might have noticed- though- that you can configure the checkout differently for different items. This is sometimes worth doing if you some of the items you sell are worth more than others- and you’d prefer not to accept PayPal for the highly-valued ones- for example.
By now- you might be a little sick of going through the ‘Sell Your Item’ screens each time you want to list something. The next email will show you how to use eBay’s automated listing tools.
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Have you noticed that whenever you open a newspaper- watch the TV or have a conversation- people seem to be talking about eBay? If you’ve never used it and you’ve no idea what it’s all about- then - How To Stop Ebay Auction Sniping.
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