Concierge Service: Give a Little, Get a Great Return

Concierge Service: Give a Little, Get a Great Return

Kathy has a problem. She has a huge project proposal due on Wednesday. However- her daughter- Tina- has dance practice this afternoon- Fido has to stay on his feeding schedule- and she has to ha Contd...

Kathy has a problem. She has a huge project proposal due on Wednesday. However- her daughter- Tina- has dance practice this afternoon- Fido has to stay on his feeding schedule- and she has to have her suit dry cleaned in time for a presentation on Thursday. Her car is due for an oil change- and the grocery shopping has not been done for the week.

Kathy’s situation is not that uncommon for today’s worker. How do stressed employees deal with finding a balance between their personal and professional responsibilities? They don’t. According to the author of The Overworked American- Juliet Schor states that professionals are working 4 weeks more per year than they were 20 years ago. It may seem like this extra time at work may benefit employers- but not when 10 to 20 percent of the workday is devoted to personal tasks.
So how can corporate America find a way to help employees get that balance so that work time becomes more productive and focused? Some human resource / employee benefit professionals have turned to concierge services to help employees get personal tasks taken care of so that their focus is on professional tasks. For a fee that ranges from $25 to $1- 000 per employee- companies can have an agency come in and take care of some of the employee’s personal tasks like buying gifts- walking the dog- and more. Due to its affordability- concierge services are not limited to large corporations- but can easily be incorporated into the benefit package of any small business.
Not sure if a concierge service will actually help your organization? According to a recent survey done by the Northeastern Human Resource Association- 86.7 percent of human resource professionals believe that a benefits package helps their company recruit and retain professionals. Almost 20 percent of those surveyed offer a concierge service as an added benefit. Many human resource professionals have weighed the cost of stress and poor health habits- which is about $10- 000 per year for each employee- with the lower cost of a benefit like a concierge service.
So if you have employees like Kathy- who are overwhelmed in both their life at work and at home- maybe it is time to start looking at your benefits package to create a better work environment for your employees. The less stress your employees feel- the more productive they will be- reaping you greater returns on your investment in benefits like a concierge service.

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