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     <item> 
        <title> Exceptional eCustomer Service - In 4 Simple Tips</title> 
        <description> Two weeks ago I scribed a note of praise for Office Depot on PlanetFeedback.Com. Two hours later I got a personal response from Office Depot’s executive office. Last Friday I logged a complex complai</description> 
		
		
        <link>http://www.travelmycity.com/Business/articles_Exceptional-eCustomer-Service---In-4-Simple-Tips.htm</link> 
        <pubDate> Tue, 02 Dec 2008 12:50:56 -0800</pubDate> 
		<guid>http://www.travelmycity.com/Business/articles_Exceptional-eCustomer-Service---In-4-Simple-Tips.htm</guid>
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     <item> 
        <title> Quiz- Do You Sell Yourself To The Customer?</title> 
        <description> Sales is one of the most exciting professions. It is also one of the toughest professions. Selling to customers can be a real task. If by any chance-  you get a tough buyer-  you will need all the tr</description> 
		
		
        <link>http://www.travelmycity.com/Business/articles_Quiz--Do-You-Sell-Yourself-To-The-Customer?.htm</link> 
        <pubDate> Tue, 02 Dec 2008 12:50:56 -0800</pubDate> 
		<guid>http://www.travelmycity.com/Business/articles_Quiz--Do-You-Sell-Yourself-To-The-Customer?.htm</guid>
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        <title> Up-Servicing: Creating Superior Customer Value Through Up-Selling Valuable Add-Ons</title> 
        <description> About once a week I grab my laptop and head to a caf&eacute; to work-  brainstorm-  and map out business plans. I usually enjoy a latt&eacute;-  cappuccino-  or green tea while I work and I’ve found the change of </description> 
		
		
        <link>http://www.travelmycity.com/Business/articles_Up-Servicing:-Creating-Superior-Customer-Value-Through-Up-Selling-Valuable-Add-Ons.htm</link> 
        <pubDate> Tue, 02 Dec 2008 12:50:56 -0800</pubDate> 
		<guid>http://www.travelmycity.com/Business/articles_Up-Servicing:-Creating-Superior-Customer-Value-Through-Up-Selling-Valuable-Add-Ons.htm</guid>
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        <title> What’s changing in Customer Service?  The top 5 new things that customers want.</title> 
        <description> We all know that good customer service is paramount to growing a business and increasing profitability. What many managers are failing to realize-  however-  is that rapid changes in technology have </description> 
		
		
        <link>http://www.travelmycity.com/Business/articles_What’s-changing-in-Customer-Service?--The-top-5-new-things-that-customers-want..htm</link> 
        <pubDate> Tue, 02 Dec 2008 12:50:56 -0800</pubDate> 
		<guid>http://www.travelmycity.com/Business/articles_What’s-changing-in-Customer-Service?--The-top-5-new-things-that-customers-want..htm</guid>
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